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The Conversation Container
Build the Space Before You Step Into It Most conflict conversations go off the rails not because people are terrible communicators, but because the space isn’t ready. Imagine inviting someone into a room that hasn’t been built yet. No walls. No…
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When Emotions Hijack the Conversation
When the Unexpected Becomes The Reality You’re mid-conversation. You’ve done the work—you approached it calmly, clearly, and with respect. Then, boom. Something you said lands wrong.The tone shifts.You see the other person’s face tighten.Their arms cross. Or maybe their voice…